Privacy Policy
Effective Date: 08/12/2024

Blu Nutrition (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. Personal Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, postal address.
Health Information: Dietary habits, medical history, allergies, and other health-related information provided during consultations.
Payment Information: Billing details such as credit/debit card information (processed through secure third-party payment systems).
Other Information: Information you voluntarily provide through surveys, feedback forms, or interactions with our website.

2. How We Collect Personal Information

We collect personal information through:

Direct interactions, such as when you book consultations, complete intake forms, or contact us.
Our website, including forms, cookies, and analytics tools.
Third-party platforms when you interact with us via social media or payment gateways.

3. How We Use Your Personal Information

We use your personal information to:

Provide nutrition and wellness services tailored to your needs.
Communicate with you regarding appointments, services, and updates.
Process payments securely.
Improve our services through feedback and data analysis.
Comply with legal and regulatory obligations.

4. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may disclose your personal information to:

Healthcare professionals with your consent, if necessary for your care.
Service providers, such as payment processors or IT support, who assist us in delivering our services.
Legal or regulatory bodies if required by law.

5. Storage and Security of Personal Information

We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, unauthorized access, or disclosure. This includes:

Secure storage systems, both digital and physical.
Encrypted communication channels for online data transmission.
Access controls to limit access to authorized personnel only.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

Enhance user experience and functionality.
Track website traffic and usage patterns.
You can manage cookie preferences through your browser settings.

7. Your Rights

Under the Privacy Act 1988, you have the right to:

Access your personal information.
Request corrections to your personal information.
Withdraw consent to certain uses of your data.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once your information is no longer needed, we securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website, and your continued use of our services indicates your acceptance of any changes.